CONTACT
Contact ImageConvert
Contact ImageConvert for product and support questions, conversion bugs, format requests, business feedback and safety concerns.
Email support
Send support, bug reports and format requests to support@image-convert.tools. Include the page URL, source/target format, browser/device, approximate file size and the exact error when possible.
Response expectations
We aim to reply on a best-effort basis, usually within a few business days. Complex issues or high volume may take longer.
Bug reports
For bugs, include the exact page URL, source format, target format, browser, device, approximate file size and the exact error message or behavior.
Do not send sensitive files by default. Share only the minimum details needed to reproduce an issue.
Format requests
Request additional image formats or conversion pairs. Include typical workflows, source/target formats and why current options fall short.
Business/API questions
For business questions and future API questions, use the support email and provide context about your requirements.
Privacy and security
Report privacy or security concerns via the same support email. Include the affected page URL and a clear description.